BEFORE WE DO ANY BUSINESS AT ALL
PLEASE READ!

For all the World to see...
My Code Of Ethics And
Sales Policy.

1. When I sell your gun or accessory, you will receive a phone call to confirm your address and you will be sent your money immediately!
In this way I can sleep at night, and not have to come up with fairy tales or un-truths if asked, "OK sport! Where's the gun or where's my money!"
 

2. You will receive the full amount that you wanted even if the item has taken a while to sell!
I won't be springing any nasty little surprises on you, such as,
"Ok here is the $300 you wanted, but Ill have to deduct $150 storage fee for the 18 months it's been in the shop (Your gun's should ether be for sale or in storage, not both!) and another $50 for the two times I took it to the gun show plus $80 to cover advertising and $40 to do the paper work. You owe me $20 thanks, but we'll call it even."
Don't laugh, this does happen, and if the terms and conditions of sale haven't been spelt out to you in writing before handing over you firearms, I suggest you accept nothing from the dealer, contact your local department of consumer affairs and your states Firearms registry and put in a formal complaint!
Your rights as a consumer are laid down in law!
Be assured, no matter what they say, suggest or threaten, you're not going to be in any trouble, so don't let the scoundrels get away with it! 
 

3.Unless we have a prior agreement,
PLEASE BANK YOUR CHEQUE IMMEDIATELY!
AS IT WILL BE CANCELLED AFTER 30 DAYS AND WILL NOT BE RE-WRITTEN!

If I can send your money straight away, please have the courtesy to bank it!
 

4. If you happen to find a buyer for your gun/s or would like another dealer to take over the sale, a flat $50 transfer fee will apply per gun as well as a courier or postal fee if necessary.
 

5. I do not charge a fee to witness the transfer of firearms between
fellow shooters.
However I do request that the person receiving the gun donate $10 to the charity of there choice.
I find it a little hard to sit there chatting pleasantly about guns etc while I do five minutes worth of paperwork only to put out my hand for $20-$30...!
 

6. I will always try to better or equal any "quoted" NEW gun price but not to the point of stupidity. I don't believe in making $10 or $20 on a firearm and then try to make a living on turnover, I could very easily do this but I feel this can be ultimately self destructive.
I will always try to give a fair and realistic appraisal of the value of items you'd like me to sell. However, let's be serious. Something's only worth as much as someone's willing to pay for it...
You know that clapped out single shot .22 that's been in the chook shed for years. Sorry, but its highly unlikely to be worth the $250 you want for it...
 

7. I do up to thirty plus quotes a week and I stand by them!
However, I can loose track of people and what they wanted over time, so, when contacting me just refresh my memory of your name, what you were after and how much I quoted you.
Please don't play games...
I don't want to make any embarrassing blunders by telling you the item may cost more and have you thinking I'm just trying to rip you off...
If you want a quote on more than 3 items its better to phone me.
If I give you a quote for a specific amount, then that's all you'll pay!
I also get cryptic e-mails and letters sometimes that consist of nothing more than,
"How much is a .22?"
How long is a piece of string? A little more info please, try to be specific and give me clear model numbers etc.
Once more, DON'T PLAY GAMES!

(A quote on
NEW guns and scopes etc is good for about three months.)
N.B. There are no problems sending guns interstate, all I need are your licence details and the address etc of your local gun dealer.
 

8. I'm happy to put guns aside for you, for about a week. but not for ever...
If you pay for a NEW or used gun or put a deposit on one you have 6 months to collect it, otherwise a storage fee of $10 per gun per month will apply, if another 6 month passes I can only assume you no longer want it and I will put it up for sale and your money will not be refunded!
 

9. If you give me a firearm to sell for you, please tell me if there have been any problems with it...
If I find there are faults with the piece I will send it back to you or have it repaired, all at your expense!
If I can be upfront with you, you can be upfront with me...
I will always try to ensure that all guns and accessories are in good, safe working order and I will always honour factory guarantees on NEW guns.

Be aware that 2nd hand guns do not come with a warranty and I usually don't accept returns, however Ill always try to help if you find a problem. 
I have no control how a firearm is used or stored once it leaves my care or the type and/or quality of ammunition fired in it, therefore,
"RPG Estate Firearms will take no responsibility for   any damage or injury incurred by misuse, either  deliberate or by accident!"
 

10. If you don't see what you want, I can usually get it in.
Be aware that what is available on overseas web sights might not be  
available here.
Australia is unfortunately the low man on the Totem pole when it comes to guns and accessories.  
 

11. Prices subject to change without notice.
A $5 bank fee is applied to all credit card transactions. 
(sorry)
I try to be fair and up-to-date with all my prices, but sometimes I need to change them without notice etc, prices may also go up from the importers end before I can adjust my list, you know the drill...
Also, please don't send checks or money orders without talking to me first!
I some times receive deposits and even full payment for guns and I have no idea who sent the dollars or even what it was even for!

 

NO LAY-BUY'S (Sorry)
ALL DEPOSITS ARE NON REFUNDABLE.
ALL SALES ARE FINAL.
PRICES ARE IN AUSTRALIAN DOLLARS.


Due to the current, "politically correct" postal situation I wont be exporting firearms overseas for the time being.
 

Before you E-MAIL PLEASE READ.
I don't like using E-MAIL, I can't spell to save myself, I have Dyslex-Dissle-Diisslexear (Bugger!) you know, that thing that stops you from spelling properly and my spell-check seems to be stuck on Swahili... I much prefer to talk to people.
However, if you're in Alaska or outer-Mongolia, a leisurely phone call is usually out of the question.
Please read the above code of ethics and sales policy to make things easier for all.
If you want a quote on more than 3 things its better to phone me as I won't respond to a
shopping list containing 10-20 items.

If you want photos of specific guns etc I will need to go to the warehouse to take them, it's $5 each with a minimum of $45
(credit card only.)

E-Mail
rpg303@bigpond.com

   
A $5 bank fee is applied to all credit card transactions.

N.B
If you E-mail me have an enquiry on Friday or on the weekend it may be Monday or Tuesday till I can have an answer for you.
I try to answer my mail within 12 to 24 hours unless me or the computer goes "PHUTTTTTT!"
Be aware that some e-mails may get stoped by my Virus protection, and Ill never see them;
If you don't get an answer within 24 hours please phone me.

PHONE: (02) 99705872
MOB: 0413996795
N.B.  I do not respond to SMS
MONDAY TO FRIDAY
  9.00 AM - 6.00 PM

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