BEFORE WE DO ANY BUSINESS AT ALL
PLEASE READ!

For all the World to see...
My Code Of Ethics And
Sales Policy.

Selling Your
Firearms With RPG:

1. When I sell your gun or accessory, you will receive a phone call to confirm your address and you will be sent your money
immediately!
In this way I can sleep at night, and not have to come up with fairy tales or un-truths if asked,
"OK sport! Where's the gun or where's my money!"

2. I will always try to give a fair and realistic appraisal of the items you'd like me to sell. However, let's be serious. Something's only worth as much as someone's willing to pay for it! Insisting on trying to get top dollar will only mean it will take a whole lot longer to sell.
You know that clapped out single shot .22 that's been in the chook shed for years. Sorry, but its highly unlikely to be worth the $250 you want for it.
N.B. Please bear in mind, (despite my advice) some people are determined to try and drag the last five cents out of the last dollar, that's why some of my used gun prices may seem a little high.

3. I register all guns on to my books. Legally they become the property of RPG and I take on the responsibility of safe keeping and all the other headaches etc.
Morally they are all ways yours and you must be paid the full amount that you wanted, even if the item has taken a while to sell.
I won't be springing any nasty little surprises on you, such as,
"Ok here is the $300 you wanted, but Ill have to deduct $150 storage fee for the 18 months it's been in the shop (Your gun's should ether be for sale or in storage, not both!) and another $50 for the two times I took it to the gun show plus $80 to cover advertising and $40 to do the paper work.
You owe me $20 thanks, but we'll call it even."
Don't laugh, this does happen, and if the terms and conditions of sale haven't been spelt out to you in writing before handing over you firearms, I suggest you accept nothing from the dealer, contact your local department of consumer affairs and your states Firearms registry and put in a
formal complaint!
Your rights as a consumer are laid down in law!
Be assured, no matter what they say, suggest or threaten, you're not going to be in any trouble, so don't let the scoundrels get away with it! 


4.Unless we have a prior agreement,
PLEASE BANK YOUR CHEQUE IMMEDIATELY!
AS IT WILL BE CANCELLED AFTER 30 DAYS AND
WILL NOT BE RE-WRITTEN!

If I can send your money straight away, please have the courtesy to bank it!

5.
If you happen to find a buyer for your gun/s or would like another dealer to take over the sale or you just have a change of mind and want them back again, a flat $50 transfer/return fee will apply per gun as well as courier or postal fee if necessary.
If you change your mind and want you guns back be aware that you will need to get a "Permit to acquire" (PTA) per gun from your firearms registry.

6. If you give me a firearm to sell for you, please tell me if there have been any problems
with it... If I find there are faults with the piece I will send it back to you or have it repaired, all at your expense!
If I can be upfront with you, you can be upfront with me...

Buying Firearms From RPG:
1.
I will always try to better or equal any NEW gun price but not to the point of stupidity.
I don't believe in making $10 or $20 on a firearm and then try to make a living on turnover,
I could very easily do this but I feel this can be ultimately self destructive.

2. Once I quote you a price, that's all you'll pay!
I don't tack on any nasty little extras like a paperwork or postage fee!
I'll send your guns free of charge to your dealer  in Australia!
If however you want overnight express or your items to be delivered by courier, a minimum fee of $35 will apply, also, I cannot grantee that your goods will reach you when you want them or in the condition they were originally packed...
Once they leave my care it's in hands of Australia post/courier and the receiving dealer....
 

3.
I do up to thirty plus quotes a week and I can loose track of people and what they wanted over time, so, when contacting me just refresh my memory of your name, what you were after and how much I quoted you.
Please don't play games...
I don't want to make any embarrassing blunders by telling you the item may cost more and have you thinking I'm just trying to rip you off...
I also get cryptic e-mails and phone calls that consist of nothing more than,
"How much is a .22?"
How long is a piece of string!? A little more info please, try to be specific and give me clear
model numbers etc so I can give you an accurate price.
If you want a quote on more than 3 items its better to phone me.

4. "NEW" Prices subject to change without notice.
I try to be fair and up-to-date with all my prices, but sometimes I need to change them without notice. Prices may also go up and down from the importers end before I can adjust my list,
you know the drill...

5. There are no problems sending guns interstate, all I need are your details and the address, licence and phone number of your dealer.
I only send firearms to licensed gun dealers, club armours or Police THAT IS THE LAW!
I DON'T EXPORT OUTSIDE AUSTRALIA.

6. If you don't see what you want, I can usually get it in.
Be aware that what is available on overseas web sights might not be available here.
Australia is unfortunately the low man on the Totem pole when it comes to guns and accessories.

Payment:
I prefer check/money order or credit card, Visa or Master. There is a $5 fee with cards.
(sorry)
We need the $5 on card transactions or the poor bloody National Australia Bank will go bust!

I love getting large sums of money as much as the next guy but I have received deposits and even full payments in the mail and had no idea who sent it or what it was even for!
Please don't send checks or money orders without talking to me first!

A minimum, non-returnable $100 deposit is required for most NEW gun purchases.

(Unless the importer can't supply after all but not if you change your mind...)
No Lay-buys. (Sorry)
Prices are in Australian dollars.

Warrantees:
1. I will always try to ensure that all guns and accessories are in good, safe working order and I will always honour factory guarantees on NEW guns.
Most manufactures and importers warranty policies go a little like this:
Repair first. Replace if repair is not possible and then refund if all else fails.

Be aware that 2nd hand guns do not come with a warranty and I usually don't accept returns, however, Ill always try to help if you find a problem. 
I usually send guns by registered mail, wrapped in bubble wrap in sealed boxes to protect them.
I inspect all firearms (NEW and used) before dispatch to make sure they are in good condition.
Once they leave my care I take no responsibility for any damage that may happen in transit, or from any unauthorised fiddling around or firing from your receiving dealer!

Yes, this sometimes happens and they usually try to blame me, Australia post or the importer for sending damaged goods!
Also,
If you change your mind and just don't want it after all and want your money back, I'm sorry but the best I can do is put up for sale on my site and remember it will be a second hand gun (fired or not) and you will receive about $150-$200 less than you payed for it in the first place.
Lets be honest, I'm not K-Mart and firearms are not cloths that don't fit or a DVD that doesn't work... If you purchased a car and decided you didn't like it the next day there's know way the dealer will give you all your money back...!
In a nut shell, be 100% cretin that the gun you buy is the one you want!

2. I have no control how a firearm is used or stored once it leaves my care or the type and/or quality of ammunition fired etc, therefore,
"RPG Estate Firearms will take no responsibility for any damage or injury incurred by misuse, either deliberate or by accident!"

Storage:
I'm happy to put guns aside for you for about a week but not for ever...
If you pay for a NEW or used gun or put a deposit on one you have 6 months to collect it, otherwise a storage fee of $10 per gun per month will apply, if another 6 month passes I can only assume you no longer want it and I will put it back up for sale and your money will not be refunded!
The same applies to guns that are stored.
How long will I have them in my possession? It's $10 per gun per month, if you just dump them with me and forget about them you may well rack up a storage bill greater then the replacement value...
I will not chase you up, Ill just present you with a whopping great bill or sell your guns if things have gone on to long...
If you are having trouble, renewing your licence or getting your home storage approved etc please keep me informed and Ill always help if I can.
It's your responsibility, so keep in touch with me.

The Law Of The Land!
I DO NOT SELL OR SHOW FIREARMS TO PEOPLE WHO DO NOT HAVE AN UP TO DATE SHOOTERS LICENCE OR THE CORRECT POLICE PAPERWORK!
I ONLY SEND FIREARMS TO A LICENSED GUN DEALER, CLUB ARMOUR OR POLICE STATION, THAT IS THE LAW!

If you are interested in taking up the sport or need some advice or have an unregistered gun of any type, (category C or D etc) you don't know what to do with, by all means call me and I'll happily and confidentially point you in the right direction.
If you're just trying to obtain or "fence" a firearm or ammunition illegally be warned,
I log those calls and e-mails and pass them on to the Police immediately!
And still, after the above warning, posted on the front page, in red so that even the biggest idiot can't miss it, I still get e-mails like this!!!
25/1/2010 
"Hello, I'm looking for a 38. snub nose, registered or not.. obviously i have no license but i think we can sort something out for the right $$.. reply asap please. in dire need."
This fools e-mail was forwarded to the police and he was investigated and charged...!

Transferring New & Used Guns With RPG:
I do not charge a fee to receive second hand guns from other dealers or witness the transfer of firearms between fellow shooters. I do request however that the person receiving the gun donate $10 to the charity of there choice.
I find it a little hard to sit there chatting pleasantly about guns etc while I do five minutes worth of paperwork only to put out my hand for $20-$30...!
I charge a flat $50 transfer fee only for NEW guns and $10 storage per week if the firearm has come in from another dealer.
I fully understand you can sometimes find the "gun of your dreams" cheaper from another dealer, but gosh darn it you could still have bought it from me! ; )

All The Other Stuff:
Every one is welcome to use my photos for educational purposes,
however please give credit where its due.  (Link To RPG)
If you need them for commercial reasons please ask permission first!
Pictures of "NEW" guns are examples only and there may be variations in finish, sights,
grips and accessories etc.

E-mail:
Before you E-MAIL
PLEASE READ!
I don't like using E-MAIL, I can't spell to save myself, I have Dyslex-Dissle-Diisslexear (Bugger!) you know, that thing that stops you from spelling properly and my spell-check seems to be stuck on Swahili... I much prefer to talk to people.
However, if you're in Alaska or outer-Mongolia, a leisurely phone call is usually out of the question.
Please read the above code of ethics and sales policy to make things easier for all and please,
keep it VERY short and to the point.

1: If you want a quote on more than 3 items its better to phone me as I won't respond to
a shopping list containing 10-20 bits and pieces or SMS messages!
2: YES! Everything I have for sale is on the site!
3: I won't respond to rambling technical questions, do your own research please. 

4: If you want extra photos of specific guns etc I will need to go to the warehouse to take them,
it's $5 each with a minimum charge of $50 (credit card only.)
5: I don't export outside Australia.

E-Mail:
rpg303@bigpond.com

   
A $5 bank fee is applied to all credit card transactions.

N.B
If you E-mail me have an enquiry on Friday or on the weekend it may be Monday or Tuesday till I can have an answer.
I try to answer my mail within 12 to 24 hours unless me or the computer goes "PHUTTTTTT!"
Be aware that some e-mails may get stoped by my Virus protection, and Ill never see them;
If you don't get an answer within 24 hours please phone me.

PHONE: (02) 99705872
MOB: 0413996795
N.B.  I do not respond to SMS
MONDAY TO FRIDAY
  9.00 AM - 6.00 PM

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