BEFORE WE DO ANY BUSINESS AT ALL
PLEASE READ!

My Code Of Ethics And
Sales Policy.

If you cannot agree in full with what I have written below
I suggest you do business else where.
In purchasing any item from RPG you are in full agreement with
 all of the below.

Selling Your
Firearms With RPG:
1. When I sell your guns or accessories, you will receive a phone call advising you of the sale and to confirm your address or banking details, you will then have your money deposited into your account or a check posted to you immediately!
In this way I can sleep at night, and not have to come up with fairy tales or un-truths if asked,
"OK sport! Where's the gun or where's my money!"
If you prefer to be paid by check,
PLEASE BANK IT IMMEDIATELY!
AS IT WILL BE CANCELLED AFTER 30 DAYS AND WILL NOT BE RE-WRITTEN!
Sorry, but if I can send your money to you straight away, please have the courtesy to bank it!

2. I try to look at items through a prospective customers eyes and so will always try to give a fair and realistic appraisal of the items you'd like me to take on, so let's be serious. Something's only worth as much as someone's willing to pay for it and insisting on trying to get top dollar will only mean it will take a whole lot longer to sell! And believe me, I have yet to come across that mystical "Collector" with the cavernously deep pockets who is prepared to pay a fortune for everything that passes under his nose...
You know that clapped out single shot .22 that's been in the chook shed for years.
Sorry, but its highly unlikely to be worth the $250 you want for it.
N.B. Please bear in mind, (despite my advice) some people are determined to try and drag the last five cents out of the last dollar, that's why some of my used gun prices may seem a little high.

3. If you give me a firearm please tell me if there have been any problems with it...
If I find there are faults with the piece I will send it back to you or have it repaired, all
at your expense!
If I can be upfront with you, you can be upfront with me...

4. I register all guns to my books. Legally they become the property of RPG and I take on the responsibility of safekeeping and all the other headaches etc.
Morally they are always yours and you will be paid the full amount you wanted, even if the item has taken a while to sell.
I won't be springing any nasty little surprises on you, such as,
"Ok here is the $300 you wanted, but Ill have to deduct $150 storage fee for the 18 months it's been in the shop (Your gun's should ether be for sale or in storage, not both!) and another $50 for the two times I took it to the gun show plus $80 to cover advertising and $40 to do the paper work.
You owe me $20 thanks, but we'll call it even."
Don't laugh, this does happen, and if the terms and conditions of sale haven't been spelt out to you in writing* before handing over you firearms, I suggest you accept nothing from the dealer, contact your local department of consumer affairs and your states Firearms registry and put in a
formal complaint!
Your rights as a consumer are laid down in law!
Be assured, no matter what they say, suggest or threaten, you're not going to be in any trouble, so don't let the scoundrels get away with it! 
5. If you happen to find a buyer for your gun/s or would like another dealer to take over the sale or you just have a change of mind and want them back, a flat $50 transfer/return fee will apply per gun as well as courier or postal fee if necessary.
If you change your mind and want you guns back be aware that you will need to get a "Permit to acquire" (PTA) per gun from your firearms registry.
*If we do business together,
Please print out this document and file it.
 

Sending Firearms to RPG:
If you send me a firearm it needs to go "Dealer to Dealer." You cannot just post it direct to me. Though you won't get into a great deal of trouble with the Police it can really mess up the paperwork for all concerned so it's always best to follow the rules at all times.
Please include full contact details and what you would like me to do with the item.
In 2007 I was sent a Mauser 98 direct to me with no accompanying information what so ever!
In 2008, after twelve months with no contact from the sender, I sold it!
Need I say more...

Buying Firearms From RPG:
1. I will always try to better or equal any NEW gun price but not to the point of stupidity.
I don't believe in making $10 or $20 on a firearm and then try to make a living on turnover,
I could very easily do this but I feel this can be ultimately self destructive.

2. Once I quote you a price, that's all you'll pay!
I don't tack on any extras like paperwork or postage fees and I'll send your guns free of charge to your dealer anywhere in Australia! Ill even store your gun/s at no cost till you get your permit to acquire (PTA) organised!
If however you want overnight express or your items to be delivered by courier, a minimum fee of $45 will apply, also, I cannot grantee that your goods will still reach you when you want them or in the condition they were originally packed...
Once they leave my care it's in hands of Australia post/courier and the receiving dealer.... 

3. I do up to thirty plus quotes a week and I can loose track of people and what they wanted over time, so, when contacting me just refresh my memory of your name, what you were after and how much I quoted you.
Please don't play games...
I don't want to make any embarrassing blunders by telling you the item may cost more than before and have you thinking I'm just trying to rip you off.
I also get cryptic e-mails and phone calls that consist of nothing more than,
"What's the deal with the 9mm on your site?!" or "How much is a scope?"
How long is a piece of string!? A little more information please, my psychic powers aren't what they used to be! Try to be specific and give me clear make and model numbers etc so I can give you an accurate price.
If you want a quote on more than 3 items its better to phone me.
Sorry but I won't respond to a shopping list containing 10-20 bits and pieces or SMS messages!

4. "NEW" Prices subject to change without notice.
My NEW gun prices are fairly accurate but because of the fluctuating dollar it's always
a good idea to get an updated quote.
I try to be fair and up-to-date with all my prices, but sometimes I need to change them without notice. Prices may also go up and down from the importers end before I can adjust my list,
you know the drill...

5. There are no problems sending guns interstate, all I need are your details and the address, licence and phone number of your dealer.
I only send firearms to licensed gun dealers, club armours or Police THAT IS THE LAW!
I only post and store firearms free of charge, not scopes, presses and other accessories.
I DON'T EXPORT OUTSIDE AUSTRALIA. (Sorry)

6. If you don't see what you want, I can usually get it in.
If you are after something and it is available now, best put a deposit on it or risk missing out. Remember that what may be in stock now might not be in stock in six weeks time when your PTA arrives or at the same price.
Be aware that what is available on overseas web sights might not be available here.
Australia is unfortunately the low man on the Totem pole when it comes to guns and accessories.

Payment:
I take check/money order or credit cards, Visa or Master. There is a $5 fee with cards. (sorry)
We need the $5 on card transactions or the poor bloody National Australia Bank will go bust!
You can also do a direct deposit into my account.
Instructions for Internet Banking:
BSB: 082294   ACC: 284437940
1:Please put your surname and the item you have ordered when you make the deposit
from your internet bank. E.G. Fred Smith, Colt Python .357
2:Please send an E-mail to rpg303@bigpond with the banks conformation number, your name and phone number and the item you have ordered as well as the full details of the dealer I will
be sending your gun to unless you are collecting it in person.
3:Please phone to confirm the deposit, (02) 99705872 or 0413996795
I love getting large sums of money as much as the next guy but I have received deposits and even full payments for items and had no idea who sent it or what it was even for, PLEASE communicate  clearly and precisely as my clairvoyant powers are waning with my advancing years!
A minimum, non-returnable $100 deposit is required for most NEW gun purchases.
(Unless the importer can't supply after all but not if you change your mind...)
No Lay-buys. (Sorry)
No partial payments. (Sorry again)
Prices are in Australian dollars.

Warrantees:
1. I will always try to ensure that all guns and accessories are in good, safe working order and I will always honour factory guarantees on NEW guns.
Most manufactures and importers warranty policies go a little like this:
Repair first. Replace if repair is not possible and then refund if all else fails.
If you modify your NEW gun in any way you will almost certainly void the warranty.
Be aware that 2nd hand guns do not come with a warranty and I usually don't accept returns, however, Ill always try to help if you find a problem. 
I usually send guns by registered mail, wrapped in bubble wrap in sealed boxes to protect them.
I inspect all firearms (NEW and used) before dispatch to make sure they are in good condition.
Once they leave my care I take no responsibility for any damage that may happen in transit, or from unauthorised fiddling around or "test" firing from your receiving dealer!
Yes, this sometimes happens and they usually try to blame me, Australia post or the importer for sending damaged goods!
Also,
If you change your mind and just don't want it after all and want your money back, I'm sorry but the best I can do is put up for sale on my site and remember it will be a second hand gun (fired or not) and you will receive about $150-$200 less than you payed for it in the first place.
Lets be honest, I'm not K-Mart and firearms are not cloths that don't fit or a DVD that doesn't work... If you purchased a car and decided you didn't like it the next day there's know way the dealer will give you all your money back...!
Be 100% cretin that the gun you buy is the one you want!

2. The one thing I can't and wont guarantee is your ability to hit the target...
I know this seems a little flippant but I have had people try to get refunds because they expected there new Olympic quality pistol or high precision varmint/target rifle to deliver the goods with out them setting up the gun properly or doing there bit behind the butt.
If you can't shoot straight that's your problem not mine!
Remember, a firearm is only as accurate as the person pulling the trigger!

3. "Is the customer always right?"
Only if he doesn't try to bullshit me or mess me around!

4. If we do business together,
Please print out this document and file it.

Disclaimer:
I have no control how a firearm is used or stored once it leaves my care or the type and/or quality of ammunition fired etc, therefore,
"RPG Estate Firearms will take no responsibility for any damage or injury incurred by misuse, either deliberate or by accident!"
Lets get this absolutely straight! I will take no liability for others stupidity, irresponsibility or criminal intent! RPG Estate firearms has no control how you or others handle firearms or how they are cleaned, stored, carried or transported etc. for example, if you clean your gun and leave oil in the barrel, use smokeless powder in a black powder firearm, make unsafe reloads or are given bullets you know nothing about or even if you only fire factory ammunition etc etc etc,
YOU TAKE FULL RESPONSIBILITY EVERY TIME YOU PULL THE TRIGGER NOT RPG!
If you have a blow-up or other disaster for some reason or shoot your self or some one/thing you didn't intend to then it's your problem, responsibility and liability and not RPG Estate Firearms! In purchasing any item from RPG you are accepting all of the above!

                                   If we do business together,
                      Please print out this document and file it.

Storage:
I'm happy to put guns aside for you for about a week but not for ever...
If you pay for a NEW or used gun or put a deposit on one you have 6 months to collect it, otherwise a storage fee of $10 per gun per month will apply, if another 6 month passes I can only assume you no longer want it and I will put it back up for sale and your money will not be refunded!
The same applies to guns that are stored.
How long will I have them in my possession? It's $10 per gun per month, if you just dump them with me and forget about them you may well rack up a storage bill greater then the
replacement value...
I will not chase you up, Ill just present you with a whopping great bill or sell your guns if things have gone on to long...
If you are having trouble, renewing your licence or getting your home storage approved etc please keep me informed and Ill always help if I can.
It's your responsibility, so keep in touch with me.

The Law Of The Land!
I DO NOT SELL OR SHOW FIREARMS TO PEOPLE WHO DO NOT HAVE AN UP TO DATE SHOOTERS LICENCE OR THE CORRECT POLICE PAPERWORK!
I ONLY SEND FIREARMS TO A LICENSED GUN DEALER, CLUB ARMOUR OR POLICE STATION, THAT IS THE LAW!
All transactions for firearms and there parts are bound by the
relevant state and commonwealth laws.
If you are interested in taking up the sport or need some advice or have an unregistered gun of any type, (category C or D etc) you don't know what to do with, by all means call me and I'll happily and confidentially point you in the right direction.
If you're just trying to obtain or "fence" a firearm or ammunition illegally be warned,
I log those calls and e-mails and pass them on to the Police immediately!
And yet, after the above warning, posted on the front page, in red so that even the biggest idiot can't miss it, I still get e-mails like this!!!
25/1/2010 
"Hello, I'm looking for a 38. snub nose, registered or not.. obviously i have no license but i think we can sort something out for the right $$.. reply asap please. in dire need."
This fools e-mail was forwarded to the police, he was investigated and ultimately charged...!

Transferring New & Used Guns With RPG:
I do not charge a fee to receive second hand guns from other dealers or witness the transfer of firearms between fellow shooters. I do request however that the person receiving the gun donate $10 to the charity of there choice.
I find it a little hard to sit there chatting pleasantly about guns etc while I do five minutes worth of paperwork only to put out my hand for $20-$30...!
I charge a flat $50 transfer fee only for NEW guns and $10 storage per week if the firearm has come in from another dealer.
I fully understand you can sometimes find the "gun of your dreams" cheaper from another dealer, but gosh darn it you could still have bought it from me! ; )

Importers and suppliers take note:
When I place an order with your company for firearms, accessories or services and once I've received your invoice via fax 02-99706223 or e-mail rpg303@bigpond.com your bill
will be paid immediately with either a check or a direct deposit into your businesses account.  They'll be no messing around chasing me up for your money, simple as that!
Once I've been payed by the customer I like to have other peoples dollars out of my hair ASAP!
(I bet you'd like to have more clients like me!)
I'm also happy to take firearms etc on consignment. They will remain your property until sold.
I will promote them on my site, display them at gunshows etc and if needed to be sent back or sent on to another dealer or customer in the same condition I received them.

All The Other Stuff:
1. Every one is welcome to use my photos for educational purposes,
however please give credit where its due. (Link To RPG)
If you need them for commercial reasons please ask permission first!
A flat $25 fee applies per picture.
2. Pictures of "NEW" guns are examples only and there may be variations in
finish, sights, grips and accessories etc.
3. When mailing items to me please provide a covering letter with your full details and instructions. I have received checks, scopes and even firearms in the mail with no idea who they were from or what I am supposed to do with them!
As I said before, my psychic powers just aren't what they used to be...
4. In purchasing any item from RPG you are in full agreement
with all of the above!

                         Please print out this document and file it.
              I have now mentioned this four (4) times. Please don't say you haven't been told!

E-mail:
Before you E-MAIL,
PLEASE READ OR YOU PROBABLY WON'T GET AN ANSWER!
I don't like using E-MAIL and I won't respond to SMS. The reason being is that I can't spell to save myself, I have Dyslex-Dissle-Diisslexear (Bugger!) you know, that thing that stops you from spelling properly and my spell-check seems to be stuck on Swahili...
I much prefer to talk to people.
However, if you're in Alaska or outer-Mongolia, a leisurely phone call is usually out of the question.

1: If you want a quote on more than 3 items its better to phone me as
I won't respond to a shopping list containing 10-20 bits and pieces or SMS messages!
2: YES! Everything I have for sale is on the site!
3: I won't respond to rambling technical questions, do your own research please.
Go to the Links page for manufactures and importers details.
I also need the make and model number of the items you want or I can't do an accurate quote.
4: If you want extra photos of specific guns etc I will need to go to the warehouse to take them, this is a time consuming task so it's $5 each with a minimum charge of $50 (credit card only.)
5: I don't export outside Australia.

E-Mail:
rpg303@bigpond.com

   
A $5 bank fee is applied to all credit card transactions.

N.B
If you E-mail me on Friday or on the weekend it may be Monday or Tuesday till I can have
an answer for you.
I try to answer my mail within 12 to 24 hours unless me or the computer goes "PHUTTTTTT!"
Be aware that some e-mails may get stoped by my Virus protection, and Ill never see them;
If you don't get an answer within 48 hours please phone me.

PHONE: (02) 99705872
MOB: 0413996795
N.B.  I do not respond to SMS
MONDAY TO FRIDAY
  9.00 AM - 6.00 PM

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