A $5 bank fee is applied to all credit card transactions.
BEFORE WE DO ANY BUSINESS
PLEASE READ.
My
Sales Policy.
Buying, Selling, Warrantees & All That Stuff.
If you cannot agree in full with what I have written below
I suggest you do business else where.
In purchasing any item from RPG you are in full
agreement with and will abide by all of the below.
Please don't say you haven't been told...
Disclaimer:
"I AM NOT MY BROTHERS
KEEPER!"
Just as car manufacturers and dealers have no control how
you drive,
I have no control how a firearm is used once it leaves my care, therefore;
"RPG Estate Firearms will take no
responsibility for any damage or injury incurred by misuse, either deliberate or by accident!"
Lets get this absolutely straight! I will
accept
no liability for others stupidity, irresponsibility, negligence, criminal
intent, lack of skill or bad luck! RPG Estate firearms has no control how
you or others handle firearms or
how they are cleaned, stored, carried, transported, dismantled
or repaired etc.
For example, if you clean your gun and leave oil in the barrel, use smokeless
powder in a black powder firearm, dismantle the gun and not reassemble it
correctly, make unsafe reloads or shoot ammunition you know nothing about or
even if you only fire factory ammo etc, whether I supplied the firearm and/or ammunition or not, if you have a blow-up or other disaster for some reason or shoot
or injure yourself or some one/thing you
didn't intend to then it's your problem, responsibility and
liability and not
RPG Estate Firearms!
REMEMBER:
YOU TAKE ON FULL RESPONSIBILITY
AND FULL LIABILITY EVERY TIME YOU PULL
THE TRIGGER NOT RPG
ESTATE FIREARMS!
In purchasing any item from RPG you are accepting all of the above and all of the below!
Please print out this document and file it.
Selling Your
Firearms With RPG:
1. I like to settle
all my accounts ASAP and to this end when I sell your guns or accessories,
you will receive a phone call advising you
of the sale and to
confirm your address or banking details, you will then have your money
electronically deposited
into your account or a check posted to you
immediately!
In this way I can sleep at
night, and not have to come up with fairy tales or un-truths if challenged,
"OK sport! Where's my
gun or where's my money!"
If you prefer to be paid by check,
PLEASE BANK IT IMMEDIATELY!
AS IT WILL BE CANCELLED AFTER 30 DAYS AND WILL NOT BE RE-WRITTEN!
Sorry, but if I can send your money to you straight away, please have the
courtesy to bank it!
2.
I try to look at items through a prospective customers eyes and so will always
try to give a fair and realistic appraisal of the items you'd like me to take
on, so let's be serious, just because some website or some one somewhere says your guns worth a fortune
doesn't mean it's necessarily so!
Something's only worth as much as someone's willing to pay for it and insisting
on trying to get top dollar will only mean it will take a whole lot longer to
sell!
And believe me, I have yet to come across that mystical "Collector" with the
cavernously deep pockets who is prepared to pay a fortune for everything that
passes under his nose...
You know that clapped out single shot .22 that's been in the chook shed for
years.
Sorry, but its highly unlikely to be worth the $250 you want for it.
N.B. Please bear in mind, if I need to come and collect
your guns from your residence of from another gun shop this will be reflected in
the amount I will offer you and/or the price I will try to sell them for because
Ill need to recoup my time and petrol etc.
3. If you give me a firearm please
tell me if there have been any problems
with it...
If I find there are faults with the piece I will send it back to you or have it
repaired, all
at
your expense!
If I can be upfront with you, you can be upfront with me...
4.
I register all guns to my books. Legally they become the property of
RPG and
I take on the responsibility of safekeeping and all the other headaches etc.
Morally they are always yours and you will be paid the full amount you wanted, even if the item has taken a
while to sell.
I won't be springing any nasty little surprises on you, such as,
"Ok here is the $300 you wanted, but Ill have to deduct $150 storage fee for the
18 months it's been in the shop (Your gun's should ether be for sale or in
storage, not both!) and another $50 for the two times I took it to
the gun show plus $80 to cover advertising and $40 to do the paper work.
You owe
me $20 thanks, but we'll call it even."
Don't laugh, this does happen, and if the terms and
conditions of sale haven't been spelt out to you in writing* before
handing over you firearms, I suggest you accept nothing from the dealer, contact
your local department of consumer affairs and your states
Firearms
registry and put in a
formal complaint!
Your rights as a consumer are laid down in law!
Be assured, no matter what they say, suggest or threaten, you're not going to be
in any trouble,
so don't let the scoundrels get away with it!
5.
If you happen to find a buyer for your gun/s or would like another dealer to
take over the sale or you just have a change of mind and want them back, a flat $50 transfer/return fee will apply
per gun as well as
courier or postal fee if necessary.
If you change your mind and want you guns back be aware that you will need to
get a "Permit to acquire" (PTA) per gun from your firearms registry.
*If
we do business together,
Please print out this document and file it.
Buying Firearms, Etc From RPG:
I source all my NEW firearms from
the recognised Australian agents who can offer factory warranties etc! I do not
deal with dodgy "Gray" importers!
1. I will
always try to better or equal any NEW
gun price but not to the point of stupidity.
I don't believe in making $10 or
$20 on a firearm and then try to make a living on turnover and tacking on
inflated postage and handling fees,
I could very easily do this but I feel this can be ultimately self destructive
and not good for the industry.
2.
Once I quote you a price, that's all you'll pay!
I don't tack on any extras like paperwork or postage fees and I'll
send your guns free of charge to your dealer or licensed club armour anywhere in Australia! Ill even
store your gun/s at no cost till you get your permit to acquire (PTA) or licence
etc organised!
If however you want overnight express or your items need to go by a courier,
a minimum fee of $65 will apply, larger items may cost more, also I cannot grantee that your goods will
still reach you when you want them or in the condition they were originally packed...
Once they leave my care it's in hands of Australia post/courier and the
receiving dealer....
3.
I do up to thirty plus quotes a week and I can loose track of people and what they wanted over time, so, when
contacting me just refresh my memory of your name, what you were after and how
much I quoted you.
Please don't play games...
I don't want to make any embarrassing blunders by telling you the item may cost
more than before and have you thinking I'm just trying to rip you off.
I also get cryptic e-mails and phone calls that consist of nothing more
than,
"What's the deal with the 9mm on your site?!" or "How much is a
scope?"
How long is a piece of string!? A little more information please, my psychic
powers aren't what they used to be! Try to be specific and
give me clear make and
model numbers etc so I can give you an accurate price.
Sorry but
I won't respond to a
shopping list containing 10-20 bits and pieces or SMS messages!
4.
"NEW"
Prices subject to change without notice.
My NEW gun prices are
fairly accurate but because of the fluctuating dollar (and sometimes my
clumsiness) it's always
a good idea to get an updated quote.
I try to be fair and up-to-date with all my prices, but sometimes I need to
change them without notice. Prices may also go up and down from the importers end
before I can adjust my list,
you
know the drill...
5.
There are no problems sending guns interstate, all I need
are your details and the address, licence and phone number of your dealer or
club armour.
I only send firearms to licensed gun
dealers, club armours or Police THAT IS THE LAW!
I only post and store firearms free of charge, not scopes, presses and other
accessories.
I DON'T EXPORT OUTSIDE AUSTRALIA.
(Sorry)
6.
If you don't see what you want, I can usually get it in.
If you are after something and it is available now,
best we put a back order on it or risk
missing out.
Remember that what may be in stock now might not be in stock in six weeks time
when your PTA arrives or at the same price and be aware that what is available on overseas web sights might not be available
here or at the same price also...
Once an order has been placed I usually receive your gun a week or so once it's
been payed for.
If the importer is waiting for stock from overseas there maybe a 6-10 week
or more delay...
We are
at the mercy of the manufacturers, importers and customs agencies both here and
abroad...
For custom made firearms we can be cooling your heels for many, many months...
Australia is unfortunately the low man on the Totem pole when it comes to
firearms and accessories so remember, just
because you put your PTA in doesn't mean the gun will arrive when you want it
to! (If you are a NSW resident I can get your PTA extended for another three
months but I will need to be contacted at least 7 days before it expires.)
7.
Be 100% certain you know what you want!
If you have ordered a 6" barrelled S&W 686 revolver etc and I get it in for
you please don't
change you mind and ask for a 4" one instead, exchanging a gun once here
isn't that easy!
To change an order that has been already delivered to me will cost you a minimum of $80
I will always try to offer the best possible, personal serves, however,
though it may be a simple matter for you to change you mind it costs me and the
importer time, money and paperwork!
Payment:
Once I receive the invoice from the importer I
will require full payment within seven days otherwise there is a chance your
order will be cancelled and the gun sold on to some one else
or returned to the importer etc.
Please don't mess me around, if you order a gun be prepared to pay for it when
the time comes...
If you change your mind and don't want it after all or your
financial circumstances change that's fine but have the courtesy to contact me so I can
cancel the order etc.
I'm happy to store your gun/s at no charge for about 6 month while you are
waiting for your PTA
or licence etc but only if it has been payed for.
I accept check/money order or credit cards, Visa or Master.
There is a $5 fee
with cards. (sorry)
We need the $5 on card transactions or the poor bloody National Australia Bank
will go bust!
You can also do a direct deposit into my account.
Instructions for Internet Banking:
BSB: 082294 ACC:
284437940
1:Please put your surname and the item you have ordered when you make the
deposit
from your internet bank. E.G. Fred Smith, Colt Python .357
2:Even if we have done
business before please send an E-mail to
rpg303@bigpond with the
banks conformation number, your name and phone number and the item you have
ordered as well as the full details of the dealer I will
be sending your gun to
unless you are collecting it in person.
3:Please phone to confirm the deposit, (02) 99705872 or 0413996795
I love getting large
sums of money as much as the next guy but I have received deposits and even full
payments for items and had no idea who sent it or what it was even for, PLEASE
communicate clearly and precisely as my clairvoyant powers are waning with
my advancing years!
A minimum, non-returnable $100 deposit is required for most NEW gun purchases.
(Unless the importer can't supply after all but not if you change your
mind...)
No Lay-buys.
(Sorry)
No partial payments. (Sorry again)
Prices are in Australian dollars.
Sending Firearms to RPG:
If you are a NSW resident you can send your guns
direct to me preferably with there registration papers. If you live outside NSW
it will need to be sent by a firearms dealer or club armour, please include full contact details and what you would like me to do with the
item.
In 2007 I was sent a Mauser 98 direct to me with no accompanying information
what so ever!
In 2008, after twelve months with no contact from the sender, I sold it!
Need I say more...
Also, sending items back to me for warranty etc will be at your expense.
Warrantees:
1.
I only acquire "NEW" firearms from the
manufactures official Australian agents and they will be fully backed up with factory
or agent warrantees.
2.
Though I am not a gun smith I will always try to ensure that 2nd hand firearms
are in good, safe working order and I will always honour factory
guarantees on NEW guns.
I will never knowingly sell a faulty firearm as it will just come back to
haunt me...
Most manufactures and importers warranty policies go a little like this:
Repair first. Replace if repair is not possible and then refund if all else
fails.
If you modify your NEW gun in any way you will
almost certainly void it's warranty.
Be aware that 2nd hand guns do not come with a warranty and I usually
don't accept returns, however, Ill always try to help.
If you find a problem with your 2nd hand firearm within 6 months of receiving it (faulty or broken parts but not
trigger adjustments or bedding etc) take the gun to a licensed
gun smith (not club armour or club mate!) and have him send me a written report on his
business letterhead and a quote for repairs and I'll deal with it ASAP!
Every club seems to have a resident know it all or "Expert" or a member who
was once an
"Police/Army/Navy/Air force armour etc." This is all very nice but if he
isn't a licensed gun smith with a registered business and ABN and if he
can't furnish a written report on his business letterhead, I'm not going to
be able to help. Sorry.
If you have had the 2nd hand gun for over 12 months or have put a couple of hundred
rounds through it and you then discover a fault, sorry but I
really can't be expected to help.
I usually send guns by registered mail, wrapped in bubble wrap and card board
etc to protect them
with my return address and phone number written on the back. Smaller, non firearm items aren't
usually registered. Be aware some guns may need to be dismantled and or the
box they came in trimmed down so Australia post will accept them for postage.
If an article go's missing in the mail I will do my very best to help track it
down but unless I get solid evidence that it has truly gone missing for
good, a replacement or refund is
highly unlikely. REMEMBER, It's your responsibility to give me the correct address
etc.
I inspect all firearms (NEW
and used) and accessories before
dispatch to make sure they are complete and in good condition. Remember I am not
a gunsmith and I may miss small defects.
Once they leave my care I take no responsibility for any damage that may happen
in transit, or from unauthorised fiddling around or "test" firing from your receiving dealer!
Yes, this sometimes happens and they usually try to blame me,
Australia post or the importer for sending damaged goods!
Items sent back to me for warranty etc will be at your expense.
Also,
If you change your mind or you find the gun wasn't what you thought it
would be or just don't like it after all and want your money back,
I'm sorry but the best I can do is put up for sale on my site and
remember it will be a second hand gun (fired or not) and you will receive about
$250-$350 less than you paid for it in the first place.
Lets be honest, I'm not K-Mart and firearms are not cloths that don't
fit or a DVD that doesn't work... If you purchased a car and decided you didn't
like it the next day there's no way
the dealer will give you all your money back...!
Do your own research and be 100% cretin that the gun you buy is the one you want!
3. The
one thing I can't and wont guarantee is your ability to hit the target...
I know this seems a little flippant but I have had people try to get refunds
because they expected there new Olympic quality pistol or high precision
varmint/target rifle to deliver the goods with out setting up the gun
properly or doing there bit behind the butt.
If you can't shoot straight that's your problem not mine!
Remember, a firearm is only as accurate or as dangerous as the person pulling the trigger!
4.
"Is the customer always right?"
Mostly and only if you doesn't try to bullshit me!
Remember. My shop, my rules...
5.
If we do business together,
Please
print out this document and file it.
Importing Firearms:
If you are considering trying to import firearms from
overseas, do your research thoroughly
before you commit to much time, effort or money to the project.
If you come across that collectors peace or custom gun you can't possibly live
without then its probably worth your while, if your just trying to save a few
bucks on a firearm that is already imported then I suggest you give the idea a
miss as you will only go through a lot of stuffing around and expense, e.g. import and export duties, shipping fees, Australian dealers fee and postage etc
etc etc and at the end of the day you'll probably only save a few dollars at
best or even be out of pocket.
Remember a gun you bring in may not even be covered by a factory warranty that
an importer will have and if your overseas dealer sells you a lemon you'll have no
one to turn to and it's not as if you can put it back in it's box and "return to
sender!"
If you are determined to bring something in and would like me to handle the job
this is what you need to know.
1: If you want me to collect a firearm and register it here in NSW so it can be
sent your dealer I charge a minimum fee of $450 as it takes about 3-4
hours to travel to and from customs.
If your gun/s fail the customs safety test and needs to be taken to a gunsmith
for repair before they will release it, it will be another $450 I will
furnish a written report from customs and the gunsmith explaining the situation
and how much the repairs will cost.
2: You are to handle all correspondence between your overseas dealer, your
states firearms registry and Australian customs etc and pay for all expenses etc
I only collect, register and send the gun on to your dealer nothing more.
3: WARNING: Don't even consider trying to import
items that are illegal or try to build up a prohibited weapon from parts a
little bit at a time as you will eventually get a visit from the police asking
questions like, "Hay mate, can we see the AK47 you've been building up, it must
almost be finished by now..."
Don't laugh this does happen.
Storage:
I'm happy to put guns aside for you for about a week but not for
ever...
If you pay for a NEW or used gun
or put a deposit on one you have 6 months to collect it, otherwise a storage fee
of $15 per gun per month will apply, if another 6 month passes I can only assume
you no longer want it and I will put it back up for sale and your money will not be
refunded!
The same applies to guns that are stored.
How long will I have them in my possession? It's $10 per gun per month, if you
just dump them with me and forget about them you may well rack up a storage bill
greater then the items
replacement value...
I will not chase you up, Ill just present you with a whopping great bill or sell
your guns if things have gone on to long...
If you are having trouble, renewing your licence or getting your home storage
approved etc please keep me informed and Ill always help if I can.
It's your responsibility, so keep in touch with me.
The Law Of The Land!
I DO NOT SELL OR SHOW FIREARMS TO PEOPLE WHO DO NOT HAVE AN UP TO DATE
SHOOTERS LICENCE OR THE CORRECT POLICE PAPERWORK!
I ONLY SEND FIREARMS TO A LICENSED
GUN DEALER, CLUB ARMOUR OR POLICE STATION, THAT IS THE LAW!
All transactions for firearms and there parts are bound by
the
relevant state and commonwealth laws.
If you are interested in taking up the sport or need some
advice or have an unregistered gun of any type, (category C or D etc) you don't know what to do with, by all means call me and I'll happily
and confidentially point you
in the right direction.
If you're just trying to obtain or "fence" a firearm or
ammunition illegally be warned,
I log those calls and e-mails and pass them on to the Police immediately!
And yet, after the above warning, posted
on the front page, in red so that even the biggest pin headed idiot can't miss it, I
still get e-mails like this!!!
25/1/2008
"Hello, I'm looking for a 38. snub
nose, registered or not.. obviously i have no license but i think we can sort
something out for the right $$.. reply asap please. in dire need."
Or how about this genius,
5/5/2010
"Hey mate I really want to buy a high power gun for my dads christmas present
but i do not have a
license would you still sell to me if i payed you extra ; )"
But
this Dick head is the best so far!
27/9/2011
"Hi Mate, I would like to buy your gun. I do not
have the required license. Are you still able to sell it to me? top dollars will
be paid. or let me know if you know someone who might be able to sell me one. I
need it for my personal safety. SMS if you are able to assist on 0--------6 I
would appreciate your help."
These fools e-mails were forwarded to the police, they were investigated and
ultimately charged...!
Yes, you can still be prosecuted even if you just inquire about getting a
firearm illegally...
Putting it simply, I've invested to
much into this business to risk it all for a few crooked bucks!
Transferring New & Used
Guns With RPG:
I do not charge a fee to receive second hand
guns from other dealers or witness the transfer of
firearms between
fellow shooters. I do request however that the person receiving the gun donate $10 to
the charity of there choice.
I find it a little hard to sit there chatting pleasantly about guns etc while
I do five minutes worth of paperwork only to put out my hand for $20-$30...!
I charge a flat $50 transfer fee only for NEW
guns and $10 storage per week if the firearm has come in from another dealer.
I fully understand you can sometimes find the "gun of your dreams" cheaper from
another dealer, but gosh darn it you could still have bought it from me! ; )
Importers and suppliers
take note:
When I place an order with your company for
firearms, accessories or services and once I've received your invoice via fax
02-99706223 or e-mail
rpg303@bigpond.com your bill
will be paid immediately with either a check or a direct deposit into
your businesses account. They'll be no messing around chasing me up for
your money, simple as that!
Once I've been payed by the customer I like to have other peoples dollars out
of my hair ASAP!
(I bet you'd like to have more clients like me!)
I'm also happy to take firearms etc on consignment. They will remain your
property until sold.
I will promote them on my site, display them at gun shows etc and if needed to be
sent back or sent on to another dealer or customer in the same condition I
received them.
All The Other Stuff:
1. Every one is welcome to use my photos for educational
purposes,
however please give credit where its due. (Link To
RPG)
If you need them for
commercial reasons please ask permission first!
A flat $25 fee applies per picture.
2. Pictures of "NEW" guns are examples only and there
may be variations in
finish, sights,
grips and accessories etc.
3.
When mailing items to me please provide a covering letter with your full details
and instructions. I have received checks, scopes and even firearms in the mail with no idea who
they were from or what I am supposed to do with them!
As I said before, my psychic powers just aren't what they used to be...
4.
Office hours are, MONDAY TO FRIDAY 9.00 AM - 6.00 PM
5.In purchasing any item from RPG you are in full agreement
with all
of
the above!
Please
print out this document and file it.
I have now mentioned this four (4) times. Please
don't
say you haven't been told!
E-mail:
Before you E-MAIL,
PLEASE READ OR YOU PROBABLY WON'T GET
AN ANSWER!
I don't like using E-MAIL and I won't respond to SMS. The
reason being is that I can't spell to save myself, I
have Dyslex-Dissle-Diisslexear (Bugger!) you know, that thing that stops
you from spelling properly and my spell-check seems to be stuck on Swahili...
I
much prefer to talk to people.
However, if you're in Alaska or outer-Mongolia, a leisurely phone
call is
usually out of the question.
1: If you want a quote on more than 3 items
its better to phone me as
I won't respond to a
shopping list containing 10-20 bits and pieces or SMS messages!
2: YES! Everything I have for sale is on the
site I have nothing tucked away!
3: I won't respond to rambling technical questions
or open-ended enquiries such as,
"What sort of .22s are around?" Do your own research please!
Go to the Links page for manufactures and importers
details.
I also need the make and model number of the items you want or I can't do an
accurate quote.
4:
If you want extra photos of specific guns etc I will need to go to the warehouse to
take them, this is a time consuming task so
it's $5 each with a minimum charge of $50 (credit card only.)
5: If I don't answer within 24 hours or so it usually means I'm waiting
for a response
from an importer.
6: I
do not accept orders for firearms/accessories via e-mail, phone me.
7:
I don't export outside Australia.
E-Mail:
rpg303@bigpond.com
A $5 bank fee is applied to all credit card
transactions.
N.B
If you E-mail me on Friday or on the weekend it may be Monday or
Tuesday till I can have
an answer for you.
I try to answer my mail within 12 to 24 hours unless me or the computer goes
"PHUTTTTTT!"
Be aware that some e-mails may get stoped by my Virus
protection, and Ill never see them;
If you don't get an answer within 48 hours
please phone me.
PHONE: (02) 99705872
MOB: 0413996795
N.B. I do not respond to SMS
MONDAY TO FRIDAY
9.00 AM - 6.00 PM
UNLESS ITS DESPERATELY URGENT OR YOUR SOME
TYPE OF IDIOT PLEASE DO NOT PHONE
AFTER HOURS OR ON WEEKENDS!
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